This is a project ….the neck was caving in due to bad design of these !! Comes with a brown hardshell case that has some damage but shuts and does its job this is a made in the USA guitar so …if you need parts …here you go ..or if you are the Ovation whisperer …here is your winter project! THIS GUITAR IS IN TWO PIECES !! NON FUNCTIONING AT THE MOMENT ! When it was together and we put the strings up to pitch the action kept raising up ..and the heel cracked !